A brand newSwift SF14-71T lost it's camera

Ollder
Ollder Member Posts: 7

Tinkerer

edited May 4 in Swift and Spin Series

A brand newSwift SF14-71T lost it's camera

Best Answer

  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    Answer ✓

    Using Alt-F10 at boot or using Acer Care Center (or the equivalent for your model) to initiate the reset will do a reset with the factory image. Using the Windows path to reset will reset with the generic Windows version. The latter means all the Acer tools and 'bloatware' won't be there any longer. The user interface to both looks the same, it's just the results that are different.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,540 Trailblazer

    Type Restore in the Search bar and click on 'Create a restore point", at the top left click on "System Restore" and select a date when the camera was still working.

  • Ollder
    Ollder Member Posts: 7

    Tinkerer

    Unfortunately, there is no such restore point available.

  • Puraw
    Puraw ACE, Member Posts: 13,540 Trailblazer

    Then type "Reset" in Search and select Reset this PC without losing my files or use the Restore option in AcerSense/Acer Care Center.

  • Ollder
    Ollder Member Posts: 7

    Tinkerer

    Thank you Puraw. Have done almost everything else except the "reset", just not willing to start building up the device from the beginning - but you're right, reinstalling the software needs just couple of evenings. Only thing that cannot be sure if it helps…
    Have to look up if the Restore option in Acer's bloatware is different. Haven't had time to remove them, yet ;)

    I'll let you know

  • Ollder
    Ollder Member Posts: 7

    Tinkerer

    OK, Acer bloatware leads to that same windows reset.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Not really typically, the Acer version uses the Windows code, but reinstalls the factory image rather than a vanilla Windows.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ollder
    Ollder Member Posts: 7

    Tinkerer

    Thank you for your compassion. I just don’t know how to utilize this insight.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    Answer ✓

    Using Alt-F10 at boot or using Acer Care Center (or the equivalent for your model) to initiate the reset will do a reset with the factory image. Using the Windows path to reset will reset with the generic Windows version. The latter means all the Acer tools and 'bloatware' won't be there any longer. The user interface to both looks the same, it's just the results that are different.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ollder
    Ollder Member Posts: 7

    Tinkerer

    Now I understand. This was important information, thank you.

    I'm a bit slow, sorry (And maybe this foreign language takes a part, too ;)