I have an acer aspire 1 a115-32-c28p laptop that I can’t upgrade the ram

hello so I have an acer aspire 1 a115-32-c28p laptop that came with 4gb of ram in it I have a second ram slot with nothing in it and I was wanting to make it 8gb the ram it takes is 3200mhz so I bought a second ram stick of that same speed and put it in my laptop put it all back together randomly turned it on and then all of a sudden the screen stayed black the cpu fan starts running very high and nothing shows up on screen the only ram stick it’ll recognize is the one in it now it won’t recognize any new ones can anybody tell me what may be the issue I don’t want to buy a new laptop and it happen to me again DDR4 PC4-25600 3200MHz Non-ECC SODIMM it takes this ram for reference I’ve tried leaving the new ram stick in and it won’t work take the new one out put old one in works just fine put both in and it doesn’t work

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https://community.acer.com/en/discussion/703345/i-have-an-acer-aspire-1-a115-32-c28p-laptop-that-i-can-t-upgrade-the-ram

4GB RAM is soldered on the motherboard and you can upgrade the memory with another 4GB RAM module (total 8GB max. RAM) but avoid any modules with XMP profile like Corsair Vengeance. Buy DDR4 PC4-25600 3200MHz Non-ECC SODIMM modules like this: https://www.kingston.com/en/memory/search/model/103469/acer-aspire-1-a115-32-xxx Ignore the 16GB total RAM that should be 8GB. Some Acer documents refer to 32GB of maximum RAM and others say 16GB.

so i ordered this same exact ram stick and my screen still stays black when turned on it won't do anything it'll only recognize a certain ram stick its 3200mhz as well this laptop won't even accept an 8gb ram stick or any other ram stick beside Hynix 3200mhz pc4 one if its something different it won't do anything i don't know if there's something wrong with it or what i have ordered 4 different ram sticks and none of them worked. @puraw

https://community.acer.com/en/discussion/comment/1267943#Comment_1267943

it will not let me upgrade this laptop to 8gb of ram at all the screen just stays black i don't understand it i don't think any ram is on the motherboard i tried it and the screen didn't come on at all

the brand is kingston as well and the laptop screen won't come on is there something that i need to do usually the screen comes right on but it won't with a new ram stick in it please help me with this.

https://community.acer.com/en/discussion/comment/1268542#Comment_1268542

This is the resource I used: https://www.memorystock.com/%5C/memory/AcerAspire1A11532C96U.html If this is a non-standard model without a soldered RAM module and comes with only 1 removable slot it may support 4GB RAM maximum. Will the laptop boot if you take the original 4GB RAM module out (slot empty)?

i have 2 slots so it must take 8gb but its only recognizing this hynix 4gb rams stick

there one 4gb which is the hynix in it now if i put a kingston in it the screen stays black when i turn it on and then the cpu will start running high and its the ram stick you told me to order and it won't work i do not understand this laptop.

it will not boot without the 4gb ram stick in it

https://community.acer.com/en/discussion/comment/1268550#Comment_1268550

Have you tried 2x 4GB Hynix 3200mhz pc4 modules same as the original module?

here is the ram stick that the computer only will recognize

i have but one said no ac and the other said no AD which i don't know what the means and it didn't work i even tried an 8gb and it wouldn't accept that

so the first picture was the ram stick in it now and next to it was a new one i ordered and it didn't work the second picture is an kingston that i ordered which came with 2 matching ones and it didn't work

something isn't making sense with this laptop

am i not doing something right.

mine is an acer aspire 1 a115-32-c28p not the one your looking at

could you tell me if i'm ordering the wrong ram sticks

can the laptop ram be upgraded at all

https://community.acer.com/en/discussion/comment/1268575#Comment_1268575

This is the Acer listed Aspire 1 A115-32 model compatible ram from its service guide. Only use the modules listed below as using any other ram modules will not work in this laptop. Good luck and hope this helps you out.

If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

my laptop only supports 8gb not 16gb 12gb or 32gb and this really doesn't help me i;m about to just buy a new laptop it take 3200mhz not 2933mhz

am i ordering the wrong ram sticks

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