Help - Acer Nitro 5 AN515-54 Screen completely off, keyboard on.

Smotoe

So,

My friend was playing Risk Of Rain 2. We left the laptop, came back, it was off. Didn't turn back on.

We took it apart, took out the ram and put it back it, battery, too, and held power button whilst battery unplugged for 1 min.

We managed to go from completely dead, to the keyboard working and it takes power from the charger.

Nothing has worked so far, even trying to enter BIOS won't work, as the screen completely will not turn on.

And from our knowledge, the cord that connects the screen is plugged in and was working like an hour ago.

We also noticed a noice that sounds like when you accidentally activate sticky eyes chimes when the device is unplugged.

Please Acer friends, help fix my buddies laptop.

StevenGen

https://community.acer.com/en/discussion/comment/1267747#Comment_1267747

Just some additional information of why and how to fix the "Screen completely off, keyboard on" as you also need to take the RTC/BIOS battery out and short the +&- battery pins at the mainboard plug to reset the CMOS, then leave the laptop like that with the main battery and ram out for at least 1 hour.

As what happens is that the EC chip in that laptop is frozen which stops allot of the functions on the laptop including giving the laptop a blank screen, that is why the laptop has no image. Doing this Hard Reset unfreezes the EC chip and the laptop should reboot and work 100% afterwards. If it doesn't then you have problems with the EC chip which is a chip that needs programing if you replace it with a new chip and an experienced technician needs to fix your laptop. Good luck and hope this helps you out further.

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