AN515-55-57BK SSD Possible Compatibility Issue

AHeroForFun
AHeroForFun Member Posts: 1 New User
edited February 2024 in Nitro Gaming

-Current hard drive - WD PC SN530 NVMe SSD (512GB), located in PCIE/SATA slot #1

-Purchased for additional space - WD_Black SN850X NVMe SSD (4TB), located in PCIE/SATA slot #2

Upon install, the laptop boots up to the Acer screen then goes to blue windows screen with the message "Your device ran into a problem and needs to restart. We'll restart it for you." A QR code is also present in the bottom left hand side of the screen with the stop code info (KERNEL_SECURITY_CHECK_FAILURE)

Did I purchase an SSD that will not work for my laptop? I have attempted to swap locations of the SSDs and are encountering the same issue. Once I pull out the new SSD everything works fine.

In the event this SSD will not work, I am open to any suggestions for an SSD with similar storage space.

Thank you all for your time, patience and effort.

Answers