Acer Predator Helios Neo 16, can't update BIOS.

sblantipodi
sblantipodi Member Posts: 46 Die Hard WiFi Icon

Hi,
I have downloaded the Acer BIOS zip file from the Acer website:

https://www.acer.com/it-it/support/product-support/Predator%20PHN16-71/downloads?suggest=predator%20helios%20neo;0

When I unzip it, I have the exe file…

I double click it and it says that there is no software to open the file…

It's weird, I just bought the laptop and there is the default Windows11 installation by the manufacturer.

If I open the same file with my desktop it works well and it open the BIOS tool for flashing.

How can I fix it? Thanks!

Answers