Acer Swift 3 sf316-51 - When I connect the charger there are sparks

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Answers

  • JackE
    JackE ACE Posts: 44,908 Trailblazer

    https://community.acer.com/en/profile/ronaldmorgan

    You've posted to an Acer users forum. We are neither Acer employees nor customer service representatives. Other than the suggestions made earlier, you should click the Contact Support link on your country's Acer home page, enter your machine's serial number id (SNID) and use the contact methods provided to arrange for Acer to address your issue.

    Jack E/NJ

  • Check if the dcin connector is shorted. With the power adapter and battery disconnected, place the multimeter on the continuity scale. Touch the black tip to the positive point of the DCIN connector and touch the red tip to the metal part of a USB port (ground). It's not supposed to beep. If it beeps, the connector is shorted.

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  • michuk
    michuk Member Posts: 12

    Tinkerer

    edited May 28

    How can I get this fix? It is out of warranty.

    I am in the UK.

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,312 Pathfinder

    @michuk

    The laptop DC port replacement requires soldering. You can bring it to a PC repair shop to let the technician do it.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • michuk
    michuk Member Posts: 12

    Tinkerer

    @AnhEZ28 Thanks. Can you provide the link so I can find my nearest store?

  • StevenGen
    StevenGen ACE Posts: 12,215 Trailblazer
    edited May 31

    These are the specs of your TBT4 and the barrel charger for your Swift SF316-51 laptop all specs are taken from the laptops Acer service guide.

    This laptop can be also charged with a USB-C adapter of a 65W / 3A type.

    Left side DC_IN round barrel adapter provided for the SF316-51 laptop

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