Aspire 7-42G Some of the keys are not working for quite some time.

HowYouuuDoin Member Posts: 1 New User
edited May 26 in Aspire Laptops

As I have purchased my laptop, this has been one of my problems with Aspire 7-42G.

Some parts of the keyboard especially the backspace, number pads, and the other 10+ keys didn't work upon opening the laptop. I've waited for at least 15 minutes for the "not functioning" keys to be functional again. Basically, I wait for quite some time to be able to work with my laptop, which definitely bothers me.

Been trying to update the keyboard drivers, to restore the factory system but it still remains an issue with my laptop. Any recommendations on what should I do with this without the option to use an external keyboard? Thanks.

[Edited the thread to add model name]

Best Answer

FAQ & Answers

  • Puraw
    Puraw ACE, Member Posts: 3,865 Pathfinder
    Answer ✓

    Is this an Aspire 7 A715-42G-R9F8 Notebook with Windows11?

    If you already tried the KB trouble shooter and uninstalled the KB driver, then rebooted to let Windows11 install the driver there isn't much more that can be done. It could be the KB cable plug that is loose or broken. Best bringing the laptop to Acer Services in your country to check the keyboard.

  • egydiocoelho
    egydiocoelho ACE Posts: 96,154 Trailblazer

    Hey! Does this problem also occur when connecting an external usb keyboard?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

      egydiocoelho Trailblazer
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Assistance by Acer

The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer. By using this site, you accept Acer's Privacy Policy and the Acer Community User Agreement.

  • swiftevopoweron-tertiarybanner_620x335
    Swift Series Intel® Evo™

    Power On

  • xbox-agw-tertiary-banner-620
    Game Pass

    Game Pass

  • win-11-pro-banner
    Windows 11 Pro

    Windows 11 Pro for Acer business laptops

  • chromebook-gaming
    Gaming on Chromebook

    Gaming on Chromebook