I have a problem with my Acer predator XB323UGPBMIIPHZX there is a dark area on the screen

Chutchai

I have a problem with my Acer predator XB323UGPBMIIPHZX there is a dark area on the screen.

i don't know what the cause of the problem

JackE

Looks like pressure deformation caused by warped screen bezel. Does it brighten or change if you gently pull the bezel out in the middle of the shadow with your fingernail?

Chutchai

https://drive.google.com/file/d/1POEbwU_Z1JnJ5IfqGc7y-F8QXgLWlOhx/view?usp=sharing, https://drive.google.com/file/d/1v2HPUeNSDIJYJT1ENFUBy59x7Jauefp4/view?usp=sharing

This is want happen when i try to press the screen and i can't pull the brazel.
The first link is the video that show the black screen when i try to use the finger to press the screen it seem to be brighten up
The second link is the white screen.

JackE

i can't pull the brazel.»i try to use the finger to press the screen it seem to be brighten up

Yes, I see. Definitely a pressure-related imbalance. Did this happen suddenly for no apparent reason?

Chutchai

https://community.acer.com/en/discussion/comment/1198003#Comment_1198003

yes it just happend suddenly
btw my monitor is still in warranty should i try to send it to get it fix or is there anyway to fix it by myself?

JackE

Go to this link. Click on each color and post a phone photo of result if possible.