Will the Predator X32 FP get an update to allow disabling Deep Sleep for HDMI / DisplayPort?

BurntPockets

The HDMI and DisplayPort deep sleep is causing issues for me. My Predator X35 had the option to disable deep sleep from the OSD. Will the X32 FP be getting an update to do something similar?

JackE

»»deep sleep is causing issues for me»»>

Some X32FP sleep issues can be resolved by enabling the USB charge function in OSD menu system settings

BurntPockets

https://community.acer.com/en/discussion/comment/1190343#Comment_1190343

I appreciate the suggestion, but that did not solve the issue. Turning deep sleep off helps keep the monitor signal active even when you are changing input sources or powering down the monitor.

Because Deep Sleep is on, whenver I power down the monitor or change the input source then change the input source back to the PC, Windows thinks I am unplugging and replugging the monitor; this triggers all my monitors to go blank and all the windows to resize and move to my other monitors.

JackE

New firmware was released 2 mos ago that you might try it this link. if you haven't done so already.

BurntPockets

I tried it, it did not address the deep sleep issue

JackE

Unless the display widget has any options that might address it, then there's nothing that can be done about it right now. Except for the forum monitors, we're all Acer users here, not employees or tech service reps, and thus have no inside info on if or when another firmware update will appear. Sorry.

Yonich

I'm having the same issue. When the PC goes to sleep, the monitor will not turn back on. I have to power cycle it in order for it to pickup my DP signal and display my PC screen.