Will the Predator X32 FP get an update to allow disabling Deep Sleep for HDMI / DisplayPort?

BurntPockets
BurntPockets Member Posts: 6

Tinkerer
in Predator Monitors

The HDMI and DisplayPort deep sleep is causing issues for me. My Predator X35 had the option to disable deep sleep from the OSD. Will the X32 FP be getting an update to do something similar?

Answers

  • JackE
    JackE ACE Posts: 44,884 Trailblazer

    »»deep sleep is causing issues for me»»>

    Some X32FP sleep issues can be resolved by enabling the USB charge function in OSD menu system settings

    Jack E/NJ

  • BurntPockets
    BurntPockets Member Posts: 6

    Tinkerer
    https://community.acer.com/en/discussion/comment/1190343#Comment_1190343

    I appreciate the suggestion, but that did not solve the issue. Turning deep sleep off helps keep the monitor signal active even when you are changing input sources or powering down the monitor.

    Because Deep Sleep is on, whenver I power down the monitor or change the input source then change the input source back to the PC, Windows thinks I am unplugging and replugging the monitor; this triggers all my monitors to go blank and all the windows to resize and move to my other monitors.

  • JackE
    JackE ACE Posts: 44,884 Trailblazer

    New firmware was released 2 mos ago that you might try it this link. if you haven't done so already.

    Jack E/NJ

  • BurntPockets
    BurntPockets Member Posts: 6

    Tinkerer

    I tried it, it did not address the deep sleep issue

  • JackE
    JackE ACE Posts: 44,884 Trailblazer

    Unless the display widget has any options that might address it, then there's nothing that can be done about it right now. Except for the forum monitors, we're all Acer users here, not employees or tech service reps, and thus have no inside info on if or when another firmware update will appear. Sorry.

    Jack E/NJ

  • Yonich
    Yonich Member Posts: 3 New User

    I'm having the same issue. When the PC goes to sleep, the monitor will not turn back on. I have to power cycle it in order for it to pickup my DP signal and display my PC screen.

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