Do my waranty cover a broken laptop screen?

I open my laptop and my screen went like the picture!! Purchased as a gift for christmas 2022

FAQ & Answers

  • PurawPuraw Member Posts: 472 Skilled Specialist


    Possibly, looks like a bad contact/panel cable issue. Don't open up just bring it to Acer Services and they will fix it. If you did not drop the laptop, spilled fluid over your keyboard or opened the back cover for cleaning or upgrading there may be just a service fee ($25).😉

  • Alejandro_ACAlejandro_AC ACE Posts: 6,470 Pathfinder

    Hi @LCMSTUCKEY to rule out a software problem, do you have the possibility to connect an external monitor or TV and check if the problem is reproduced? Thank you.
    All the best.

    Por favor haga clic en "Me gusta" si encontró útil mi respuesta o márquela como solución si resolvió el problema, gracias.

    Please "like" if you found my answer helpful or mark it as solution if it solved the problem, thanks.

    In the communities in French, English, German and Portuguese I use the Google translator, thank you.


    Ad honorem, no trabajo ni hablo en nombre de Acer

    Microsoft MVP Reconnect & Windows Insider


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