Do my waranty cover a broken laptop screen?

LCMSTUCKEY
LCMSTUCKEY Member Posts: 1 New User

I open my laptop and my screen went like the picture!! Purchased as a gift for christmas 2022

Answers

  • Puraw
    Puraw ACE, Member Posts: 7,529 Pathfinder

    Hi @LCMSTUCKEY

    Possibly, looks like a bad contact/panel cable issue. Don't open up just bring it to Acer Services and they will fix it. If you did not drop the laptop, spilled fluid over your keyboard or opened the back cover for cleaning or upgrading there may be just a service fee ($25).😉


  • Alejandro_AC
    Alejandro_AC ACE Posts: 11,247 Trailblazer

    Hi @LCMSTUCKEY to rule out a software problem, do you have the possibility to connect an external monitor or TV and check if the problem is reproduced? Thank you.
    All the best.

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