Acer AspireVero AV15-5 Why is my screen jumping side to side while browsing youtube or any web page?

vdelcastillo

Hi every one,

I recently purchased the laptop Acer AspireVero Model AV15-51-7617. A month ago i star to expierence a very odd issue with the display:
While i browse, for example, youtube videos or simply browsing any web site, the screen start jumping side to side as like if there is a false or interference. I'm attaching a screen capture i took from the viedo so you can see what exactly the problem is, hope any one can guide me to a posible solution.

[Edited the thread to add model name to the title]

Capture_video_problem_Acer.jpg

JackE

This often happens when multiple advertisements are also being loaded and rendered in the background at the same time the video is playing Does it happen on some or all websites?

vdelcastillo

Thank you JackE,

This hapends browsing youtube mostly, but did hapend when browsing other places.

Yesterday start flickering when i was using word.

I have already followed the recommendations to recalibrate the battery and uninstall the video driver. but still doing the same.

JackE

»»Yesterday start flickering when i was using word.»>

Were you using Word on line? Or locally from the machine hard drive or SSD? It's hard to track down intermittent issues like this if working on Word that depends on being connected. Because it could be the server, router, modem, not your client machine.

vdelcastillo

Thank's again JackE

I'm using Word locally from SSD hard drive

This guy is having the same issue by the way

https://community.acer.com/en/discussion/681957/an515-57-screen-flickering

JackE

If it's flickering as bad as that one, click this link, choose your country, click the support link near the top of the country page, enter your machine's serial number id (SNID) and arrange for warranty repair service via the chatline or, phone number provided.