Nitro Sense not supported after resetting the windows

vikasjain2306
vikasjain2306 Member Posts: 2 New User

Hi,

I have a Acer Nitro 7 AN7-15 Laptop, using it from last 3 years. When I usually reset the laptop it installed the fresh windows with all other pre installed software like Nitrosense, Nortan antivirus (trial) etc. But this time when I reset the window (after upgrading to win 11) it just installed the fresh windows 10 (no pre installed software this time). Then I downloaded the NitroSense from Acer website and tried to installed but that says its not supported. I don't know what is wrong here as previously Nitro sense was installed and working perfectly fine.


please help.

Best Answer

  • vikasjain2306
    vikasjain2306 Member Posts: 2 New User
    Answer ✓

    Thanks for the answer but my NitroSense issue is resolved by just changing the folder name from “Nitro AN715-15” to “AN715-15” under the Plugs folder of Nitrosense installer.

    But still I am not able to get pre-installed app which came with my laptop, prior this I usually get thoes apps (fresh install like came with New Laptop) but this time it just install windows.

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