Hey guys! There's an issue I've been having with my Acer Nitro Gaming Laptop, started a few months ago one night when I was playing a high intensity game that I always played before this happened. When I was playing it, my entire computer shut off for no reason. No message that the computer is turning off or anything, just blacks out with no warning. After that, it refused to turn back on until I unplugged the charger and plugged it back in from another outlet. Started back up just fine but when I got back on the game, it shuts off almost immediately this time. This continues until I eventually open up troubleshooter and have it troubleshoot the power option. Which then it states that it moved my computer into a power optimized mode which fixed it so I could play smaller games. Then I tried starting a big game up after a while, started blacking out again. While normally I'd assume it was with just this game, it was with a few other games too. Also another interesting note is that when I unplug the charger from my computer, the laptop turns off as if it's relying on the charger to stay powered. But when I plug back in the charger and try to play a game on it, it starts blacking out like the troubleshoot fix stopped working. So then I retry the troubleshoot and it gives me a high power optimization rather than a lower power optimization like last time. While thinking it could be the battery, but it recognizes the battery on my computer and states it's at a 100% and if the battery was dead, it should still be fine with the charger. Then I thought about it being it overheating, unlikely too since Nitro Sense shows that the cooling temps are normal, even at high games. My last idea of what could be an issue is my charger being broken? Note: There's been a few times power outages happened in our house due to blown transformers and other issues not caused by our house. Also the first time the power went out was when I noticed the first time that the computer was blacking out with no charger, since the power went out. Could it be that the box on the charger is fried..? Or is it something internally with my computer OR, even software related because I am on Windows 11 and I've heard it's pretty unstable for the time being? Thanks guys!
