Swift SF514-55T Fingerprint scanner this option is currently unavailable cannot find the driver

Rupotty
Rupotty Member Posts: 2 New User
edited December 2022 in Swift and Spin Series

Hi AC

The fingerprint scanner stopped working yesterday, been fine all year but suddenly stopped! Device Manager does not show biometrics as a screenshot so I

Looks like a general Windows Hello problem? I downloaded a new Fingerprint driver from the Acer website and installed but nothing! The laptop does not recognise the Fingerprint scanner :-(


cannot find the driver!

[Edited the thread to add the issue detail]

Answers