Swift SF514-55T Fingerprint scanner this option is currently unavailable cannot find the driver

Rupotty Member Posts: 2 New User
edited December 2022 in Swift and Spin Series


The fingerprint scanner stopped working yesterday, been fine all year but suddenly stopped! Device Manager does not show biometrics as a screenshot so I

Looks like a general Windows Hello problem? I downloaded a new Fingerprint driver from the Acer website and installed but nothing! The laptop does not recognise the Fingerprint scanner :-(

cannot find the driver!

[Edited the thread to add the issue detail]