Hey!
I have a question hoping someone can answer or provide some insight. My wife and I recently bought an Acer laptop and it's been perfect for what we need. However, we have an external hard drive that we want to start using and storing some pictures and other files on it. The hard drive has plenty of pictures on it already.
For some reason, when I plug the hard drive into the USB port, I am not able to open the hard drive, view what is on it or add or remove files to it. It pops up in Device Manager and it's definitely connected, however I'm lost as to how I can add/remove files.
Acer Laptop: Acer - Aspire 3 - 17.3" HD+ Laptop - 11th Gen Intel Core i3-1115G4 - 8 GB Memory - 256GB SSD - Pure Silver
External hard drive: Seagate Expansion SCSI Disk Device, 1 TB.
Any help is appreciated. Thank you!
[Edited the thread to add the issue detail]