I have a problem going on with my display settings

Trackerskill13

So it all started on Monday when I tried to log on and play some games my display screen was only connecting to my monitor not my laptop, the laptop is just a black screen and now it has my audio all messed up and I cant here stuff from my headphones I was wondering if anyone knew how to fix this or if anyone knows what's going on

wascas

What is the exact model name? Example AN515-56-50HK.

Trackerskill13

How do i find that

wascas

Have a look at this link to find out Model type and SID.

https://community.acer.com/en/kb/articles/63-locate-the-serial-number-on-an-acer-notebook-or-netbook

William_mk2

@Trackerskill13

I hope you are able to see the display screen properly now.

I understand you say "now it has my audio all messed up and I cant here stuff from my headphones"

click on start - settings - system – sound – You will see chose your output and input device 

On the " chose your output device " - chose headset or speakers as you desire..

On the "chose your input device" - click on drop down menu - chose microphone as the input 

On type here to search on the lower left corner 

type microphone privacy 

go to microphone privacy settings on the top

check whether Allow access to the microphone on this device is on 

If it is off - click on change and turn it on

Allow apps to access your microphone is on 

Scroll down - chose which microsoft store apps can access your microphone

check the apps escpecially zoom, skype , camera to on

Allow Desktop apps to access your microphone to on

It should work fine ..

If it is still not working..

Try windows x 

Go to device manager - Go to sound video and game controllers. Expand it 

Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 

If it is still not working 

Uninstall the sound driver from device manager 

Dont restart the computer. 

Go to support.acer.com 

chose your country 

type snid or chose your model 

go to drivers 

Install the sound driver 

It shoud work fine.

Trackerskill13

still haven't fixed my display settings sadly