JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
So it all started on Monday when I tried to log on and play some games my display screen was only connecting to my monitor not my laptop, the laptop is just a black screen and now it has my audio all messed up and I cant here stuff from my headphones I was wondering if anyone knew how to fix this or if anyone knows what's going on
FAQ & Answers
What is the exact model name? Example AN515-56-50HK.
How do i find that
Have a look at this link to find out Model type and SID.
https://community.acer.com/en/kb/articles/63-locate-the-serial-number-on-an-acer-notebook-or-netbook
@Trackerskill13
I hope you are able to see the display screen properly now.
I understand you say "now it has my audio all messed up and I cant here stuff from my headphones"
click on start - settings - system – sound – You will see chose your output and input device
On the " chose your output device " - chose headset or speakers as you desire..
On the "chose your input device" - click on drop down menu - chose microphone as the input
On type here to search on the lower left corner
type microphone privacy
go to microphone privacy settings on the top
check whether Allow access to the microphone on this device is on
If it is off - click on change and turn it on
Allow apps to access your microphone is on
Scroll down - chose which microsoft store apps can access your microphone
check the apps escpecially zoom, skype , camera to on
Allow Desktop apps to access your microphone to on
It should work fine ..
If it is still not working..
Try windows x
Go to device manager - Go to sound video and game controllers. Expand it
Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine..
If it is still not working
Uninstall the sound driver from device manager
Dont restart the computer.
Go to support.acer.com
chose your country
type snid or chose your model
go to drivers
Install the sound driver
It shoud work fine.
Click on "Like" if you find my answer useful
Click on "Yes" if it answers your question.
Please click YES if I answered your question
★★ WILLIAM - MRK ★★
still haven't fixed my display settings sadly