311 Chromebook Not Charging tried power wash but not working Any ideas would be a great help

JohnKingston Member Posts: 2 New User
edited November 2022 in Chromebooks

I have a 311 Chromebook that I bought maybe 2-3 months ago, and it no longer charges. When I have it plugged in, it holds the charge, but doesn't gain. It always sits at "1% - Calculating"

I tried powerwashing it, but that didn't work. Any ideas would be a great help!

[Edited the thread to add the issue detail]