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I am a school district that has about 500 of theses devices, some are a year old others are 2 years old. We are finding the numbers keys start to work inconsistently on these models. We have replaced keyboards, sometimes that works, we have power washed them and sometimes that works. Other times neither of these steps work and we have to replace them for our students. Is there a certain chrome version that forces these devices to malfunction? there is some sort a defect somewhere? I would just like to receive help with this. I have no problem fixing them just let me know what to do. This is very frustrating.
[Edited the thread to add the issue detail]