Forgive me, as I have created an account solely for this issue I am experiencing and have not familiarized myself with the etiquette of this site.
Somehow I deleted the wireless driver on my laptop - this means I cannot connect to the internet. Most of the solutions I’ve found involve “downloading” something or another… which I am unable to do as I can’t connect to wifi.
I’ve tried going into Device Manager and updating/uninstalling/reinstalling/disabling/enabling/scanning for hardware changes, it has not worked. I’ve tried restoring to a couple of days ago - still no driver. I tried reseting it - still no driver.
I was about to contact Acer support but, I need my SNID # to ensure my warranty is valid. I believe it should be, but the sticker which had the # on it peeled off very early on.
I tried to find it through the Care Center App but, since I restored my device - the app wants to be updated before it displays any information and, of course, I can’t do that because I can’t connect to wifi because the wireless driver was deleted.
This device doesn’t have a Ethernet port so there’s truly no way to connect to the internet as far as I can tell.
I should note that I did reset while keeping my files. I’m not sure if that would make a difference but I don’t think my files are backed up so I’d really like to save that as a last resort.
[Edited the thread to add the issue detail]