@sofrost What speed does it show in BIOS? Does your BIOS have an XMP option?
Karma... LIKE - if helpful ACCEPT - if helped resolve --------- I am not an Acer employee. Your issue could get better coverage and more answers if posted in forums than in a message to me. --------- Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
It sounds more like the memory you got isn't the memory you ordered. The link you give is to 3200MHz memory without the need for XMP. If they sent you XMP memory instead then it would act as you are seeing, running the whole system at it's base speed, which seems to be 2400MHz.
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It's easiest to deal with if you remove the GPU and it's not that big of a deal to do. If the latch were not there you could get some weird errors that wouldn't directly point at the card not being fully seated, yet be caused by the card not being full seated. Hence the existence of the latch. :)
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
Typically when a card isn't fully seated, but is almost, the errors are screen glitches and crashes related to the video drivers. If it's farther from correctly seated the system will not come up or in the worst case something important will fry.
Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
FAQ & Answers
Tinkerer
what about the ram that comes with the pc itself, do they sell that?/where would i be able to buy that
You have to search online with the part number shown in CPU-z, I couldn't find anyone installed 32GB in this model.
Acer Predator PT516-51s Performance Results - UserBenchmark
Tinkerer
I tried to look up the part number, there was no luck whatsoever. There wasn't a memory with the product line 'ACR'
Tinkerer
How big of a frame difference even is there between 2933 and 2400
@sofrost What speed does it show in BIOS? Does your BIOS have an XMP option?
LIKE - if helpful
ACCEPT - if helped resolve
---------
I am not an Acer employee.
Your issue could get better coverage and more answers if posted in forums than in a message to me.
---------
Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
Tinkerer
My bios doesn’t even show anything about xmp
Tinkerer
About the speed thing, where is that located? I think I may have an old bios/my model doesn’t have it (blue basic windows bios)
It sounds more like the memory you got isn't the memory you ordered. The link you give is to 3200MHz memory without the need for XMP. If they sent you XMP memory instead then it would act as you are seeing, running the whole system at it's base speed, which seems to be 2400MHz.
Tinkerer
Is there a way to remove the ram without sliding the gpu out? (ill RMA the ram)
Tinkerer
also, if i need to slide the gpu every time, is the sag bracket really necessary? it just gets in the way most of the time
It's easiest to deal with if you remove the GPU and it's not that big of a deal to do. If the latch were not there you could get some weird errors that wouldn't directly point at the card not being fully seated, yet be caused by the card not being full seated. Hence the existence of the latch. :)
Tinkerer
what type of errors could happen? (5-6 hours currently with it off) considering keeping it off till the RMA'd ram comes
Typically when a card isn't fully seated, but is almost, the errors are screen glitches and crashes related to the video drivers. If it's farther from correctly seated the system will not come up or in the worst case something important will fry.