P03620: ram speeds problem. Is there anything I need to do after adding ram?

Is there anything I need to do after adding ram? here's before

after,

for some reason it's running at a lower speed

I got these ones https://www.newegg.ca/crucial-16gb-288-pin-ddr4-sdram/p/N82E16820156265?Item=9SIB191HFP6814&utm_medium=TraEmail&utm_source=TEMC-Shipping-New-Tracking-Notification-Responsive-US&cm_mmc=TEMC-Shipping-New-Tracking-Notification-Responsive-US-_-9SIB191HFP6814

I asked the question to see if it was compatible, someone told me to look for one rated at a lower speed

before and after

I didn't do anything outside of inserting the ram in

[Edited comment to delete personal or sensitive information]

[ Title edited to add topic issue]

Accepted answers

billsey

It sounds more like the memory you got isn't the memory you ordered. The link you give is to 3200MHz memory without the need for XMP. If they sent you XMP memory instead then it would act as you are seeing, running the whole system at it's base speed, which seems to be 2400MHz.

All comments

sofrost

what about the ram that comes with the pc itself, do they sell that?/where would i be able to buy that

brummyfan2

You have to search online with the part number shown in CPU-z, I couldn't find anyone installed 32GB in this model.

sofrost

I tried to look up the part number, there was no luck whatsoever. There wasn't a memory with the product line 'ACR'

sofrost

How big of a frame difference even is there between 2933 and 2400

sri369

@sofrost What speed does it show in BIOS? Does your BIOS have an XMP option?

sofrost

My bios doesn’t even show anything about xmp

sofrost

About the speed thing, where is that located? I think I may have an old bios/my model doesn’t have it (blue basic windows bios)

billsey

It sounds more like the memory you got isn't the memory you ordered. The link you give is to 3200MHz memory without the need for XMP. If they sent you XMP memory instead then it would act as you are seeing, running the whole system at it's base speed, which seems to be 2400MHz.

sofrost

Is there a way to remove the ram without sliding the gpu out? (ill RMA the ram)

sofrost

also, if i need to slide the gpu every time, is the sag bracket really necessary? it just gets in the way most of the time

billsey

It's easiest to deal with if you remove the GPU and it's not that big of a deal to do. If the latch were not there you could get some weird errors that wouldn't directly point at the card not being fully seated, yet be caused by the card not being full seated. Hence the existence of the latch. :)

sofrost

what type of errors could happen? (5-6 hours currently with it off) considering keeping it off till the RMA'd ram comes

billsey

Typically when a card isn't fully seated, but is almost, the errors are screen glitches and crashes related to the video drivers. If it's farther from correctly seated the system will not come up or in the worst case something important will fry.