Screen Issues: Color / Luminosity / Saturation ConceptD 7 Pro.

Access the intel graphics command center and disable these options:

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Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings the are currently unavailable' neaar the top of the next pane. Scroll down and make sure the box for fast startup is UNchecked. Then shutdown Windows normally, Then try to disable adaptive brightness again. Use this tutorial if you still have issues. https://www.tenforums.com/tutorials/70157-enable-disable-adaptive-brightness-windows-10-a.html

JackE said:

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings the are currently unavailable' neaar the top of the next pane. Scroll down and make sure the box for fast startup is UNchecked. Then shutdown Windows normally, Then try to disable adaptive brightness again. Use this tutorial if you still have issues. https://www.tenforums.com/tutorials/70157-enable-disable-adaptive-brightness-windows-10-a.html

I'm pretty sure it is a software issue as I'm able to recreate what's the problem.

Each time I jump from a very dark content (e.g. dark background) to a light one (black Word page) I can clearly see a shift in colors / brigthness / saturation and white balance.

I've tried all of the methods suggested, but nothing changed.

Now I'll reboot.

>>>Now I'll reboot. >>>

Yes, must be a full power down cold boot. Not a restart or warm reboot. And make sure fast startup is OFF. Otherwise RAM may not be fully cleared of auto adaptive brightness settings . Then try the methods again.

JackE said:

>>>Now I'll reboot. >>>

Yes, must be a full power down cold boot. Not a restart or warm reboot. And make sure fast startup is OFF. Otherwise RAM may not be fully cleared of auto adaptive brightness settings . Then try the methods again.

Nothing has changed unfortunately.
Anything else I could do?

>>>but they slightly changes when going from one app to another.>>>

Maybe have to look for brightness control settings in the apps themselves, Individual apps settings certainly have the capability of over-riding the operating system settings. What app is the most noticeable when you switch the screen to it? Is it switched to full or partial screen when the brightness changes?

JackE said:

>>>but they slightly changes when going from one app to another.>>>

Maybe have to look for brightness control settings in the apps themselves, Individual apps settings certainly have the capability of over-riding the operating system settings. What app is the most noticeable when you switch the screen to it? Is it switched to full or partial screen when the brightness changes?

Usually I have this kind of issue with Google Chrome.

Normally the problem occurs when the app is full screen.

Here you can find two images of the issue.

https://drive.google.com/drive/folders/1rg5HIWfNiuJiukH97KvdFUTDLWBsFMmb

Sorry but the description is in Italian. I bet you can understand the issue regardless of the language.

>>>Usually I have this kind of issue with Google Chrome.>>>

Google chrome and the related Edge can be notorious bad actors. Chrome especially is a Windows system resource hog and messes up my machine. What happens when you use FireFox instead?

JackE said:

>>>Usually I have this kind of issue with Google Chrome.>>>

Google chrome and the related Edge can be notorious bad actors. Chrome especially is a Windows system resource hog and messes up my machine. What happens when you use FireFox instead?

I use lots of Google services, hence Google Chrome is the natural way to go.

I can try to recreate the same scenario with Firefox and keep you posted if the screen issue occurs again.

Bacchinif said:

JackE said:

>>>Usually I have this kind of issue with Google Chrome.>>>

Google chrome and the related Edge can be notorious bad actors. Chrome especially is a Windows system resource hog and messes up my machine. What happens when you use FireFox instead?

I use lots of Google services, hence Google Chrome is the natural way to go.

I can try to recreate the same scenario with Firefox and keep you posted if the screen issue occurs again.

The same happens with Firefox and the problem is even more evident when the PC is not plugged in.

I'm pretty sure it must be some sort of battery saving settings that it's hidden somewhere.

Open Control Panel. Search 'power plan'. Click 'edit power plan' in left pane. What is power plan? Then click 'advance power settings' . Expand 'Display' folder. What options do you see?

JackE said:

Open Control Panel. Search 'power plan'. Click 'edit power plan' in left pane. What is power plan? Then click 'advance power settings' . Expand 'Display' folder. What options do you see?

Hi Jack.
This is what I'm seing:

Image: https://us.v-cdn.net/6029997/uploads/editor/mc/7i8wc91y3w6z.png

No references to some "energy saving" options.

>>> the problem is even more evident when the PC is not plugged in.>>>

Test 'never' turn off on battery to see what happens. You may have to re-boot to take effect.

JackE said:

>>> the problem is even more evident when the PC is not plugged in.>>>

Test 'never' turn off on battery to see what happens. You may have to re-boot to take effect.

Same issue.
Absolutely nothing has changed even after modifying that setting.

Should I bring it over to Acer?

I know it's not an hardware issue but it's a software related thing... it's only annoying that I can't figure out why when the computer isn't plugged in the system autonomously decides how to handle colors, brightness and contrast...

Access the intel graphics command center and disable these options:

egydiocoelho said:

Access the intel graphics command center and disable these options:

Hilarious, I don't have the energy tab!

Image: https://us.v-cdn.net/6029997/uploads/editor/jg/dwkcpvayu7pq.png

egydiocoelho said:

Access the intel graphics command center and disable these options:

Update.

FIXED.

I had to update the graphic control center and then disabled all of the power savings options. Now it seems to be working fine!

[Edited the content by removing sensitive information]

You are welcome my friend.

If you want, I can teach you how to install predator sense on conceptd too.