Acer c731 Motherboard failure

Nmoyer1
Nmoyer1 Member Posts: 1 New User
I have an Acer C731 that does not power on/show power indicator. I have replaced the battery and the connection cable that connects to the charging port on the unit. I have even taken the original battery and the charging connector out of the faulty unit and tested them in other Acer c731 and they work perfectly. I can see no damaged pins where the charging connecter sits or where the battery plugs into the mainboard. Is there something I am missing? This is a common problem that I am seeing at my job, as this is my Sixth unit that replicates this issue and I have not yet found a fix. Any help would be appreciated. I have gone through the basic repair steps as well, and these devices are out of warranty.

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