ACER Swift SF315-52-52YN won't boot off SATA SSD

kallisti
kallisti Member Posts: 15 Troubleshooter

I have a Samsung 850 EVO 500GB SSD (SATA). I wish to install linux to the SSD.. When I insert the SSD and boot the BIOS freezes and the system will not Boot. It just displays the ACER screen. I cannot enter the BIOS menu.

My configuration is: I have set the bios to disable RST with Optane, and also select AHCI.

I have updated the BIOS to 1.08 from 1.07 where the same issue existed. This community thread suggested it would resolve the issue for someone else.

I also tried the advice at the end of this community thread for this device. I have windows installed on a non-SSD drive. However after this I still have the same issue. Computer frozen at ACER screen when using SATA SSD drive.

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    I answered your other thread.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited February 2022
    Try disabling optane memory first like this: https://www.intel.com/content/www/us/en/support/articles/000024626/memory-and-storage/intel-optane-memory.html

    Then press windows+r, type msconfig, go to system startup and enable secure boot. Then go to power options and disable fast startup. Restart the computer and change the sata mode to ahci:
    Turn On or Off Fast Startup in Windows 10  Tutorials

    Then turn off the computer, disconnect the lithium battery, disconnect the optane memory, connect the new ssd and connect the lithium battery in this order:
    https://www.youtube.com/watch?v=3eWunb-HNks&t=313s


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  • kallisti
    kallisti Member Posts: 15 Troubleshooter
    Optane was already disabled. I was running off a SATA disk, without the Optane M2.SSD which had previously been removed.
  • kallisti
    kallisti Member Posts: 15 Troubleshooter
    edited February 2022
    Try disabling optane memory first like this: https://www.intel.com/content/www/us/en/support/articles/000024626/memory-and-storage/intel-optane-memory.html

    Then press windows+r, type msconfig, go to system startup and enable secure boot. Then go to power options and disable fast startup. Restart the computer and change the sata mode to ahci:


    Then turn off the computer, disconnect the lithium battery, disconnect the optane memory, connect the new ssd and connect the lithium battery in this order:


    As explained, I have previously disabled optane and was booting from a non SSD SATA harddrive and Optane m.2 removed.

    Then I followed the other steps. Msconfig, secure boot. Power options, disable fast startup. SATA mode is already selected as AHCI in bios.

    I powered off the laptop. disconnected the liion battery. removed the old SATA disk. insert SATA SSD. reconnect liion battery.

    This does not work. System freezes on ACER screen when I insert the SATA SSD.
  • I would try to flash the ssd firmware on another computer.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • kallisti
    kallisti Member Posts: 15 Troubleshooter
    I sent the SSD into Samsung. They have now shipped it back. They tested it and updated the firmware. The same issue exists with the Swift. I place the SSD into the machine and it will freezes at the ACER boot screen.
  • Not a new issue: https://community.acer.com/en/discussion/569205/change-hdd-to-ssd-on-sf315-52g/p3
    In my opinion it is a bios related problem!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)