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My Acer asipre E E5 576G 50EN will not start , no power

DocgeloDocgelo Member Posts: 2 New User
Hi guys pls help,my acer wont start even if i long press the power key.checked the charger and it is working. What will i do.thanks Acer asipre E E5 576G 50EN

​//Edited the content to add model name.   ​

Comments

  • brummyfan2brummyfan2 ACE Posts: 21,697 Trailblazer
    Hi,
    You could try a battery reset, switch off the laptop and disconnect from mains, follow the instructions in the video, once you finished with the reset leave the laptop to rest for 15-20 minutes, reconnect the AC adaptor and fully charge the battery before start using the laptop.
    https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset

  • egydiocoelhoegydiocoelho ACE Posts: 81,661 Trailblazer
    Does your model have this button?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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