PredatorSYNC is stuck in updating - Predator PO5-625s

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Answers

  • billsey
    billsey ACE Posts: 33,424 Trailblazer
    Let me see if the moderators can escalate it to someone over there...
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  • Ingrid-Acer
    Ingrid-Acer Administrator Posts: 3,555 Community Administrator
    Hello Niles

     I am sorry to hear the experience you are having trying to contact the local support. I sent you a private message requesting some information in order to escalate your case. Please reply at your convenience. 

    Best Regards, 
    Acer-Ingrid 

  • Niles
    Niles Member Posts: 14

    Tinkerer

    Found the solution, unplugging the computer resolved the issue!
  • billsey
    billsey ACE Posts: 33,424 Trailblazer
    Good to hear, that was a weird one!
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  • Selfirean
    Selfirean Member Posts: 2 New User
    Hello, I have exactly the same problem. What do you mean exactly by unplugging the computer? You just shut it down, unplug, plug again and problem is solved? I have windows 10.
  • billsey
    billsey ACE Posts: 33,424 Trailblazer
    Yup, though I'd wait a bit with it unplugged or press and hold power while unplugged to force everything to drain fully.
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  • Selfirean
    Selfirean Member Posts: 2 New User
    Thank you so much guys, it worked!!!! I am very much relieved seeing its working! Do we have any updates for predatorsense for this model of orion?