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Webcam not working on Nitro 5 AN515(-52)

kimbekimbe Member Posts: 3 New User
Hi,

The webcam on my Nitro 5 AN515-52 stopped working a while ago and no solution was proposed in this thread (and several other threads posted here):

https://community.acer.com/en/discussion/593430/nitro-an515-54-acer-nitro-5-camera-is-not-working#latest



It would appear that the USB controller simply doesn't recognise it:



As far as I can remember, the camera worked fine when the laptop was purchased, but broke after some Windows 10 update, possibly Windows 10 2004 (May 2020).

As of yet I believe that the only possible workaround is a factory reset to pre-Windows 10 2004 (May 2020), which of course poses a major security risk.

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