So, I’ve had my Nitro 5 for nearly 2 years, kept up with it (software updates, cleaning internals, etc.) And I’ve been having thermal shutdown/system crash events fairly often with it for about a year. I just found this forum today so that’s why I’m only posting about it now.
These events come in one of three forms. The first, and most common one, is a complete system freeze paired with a black screen and the fans screaming. The second, still fairly common, is the system will freeze on the screen it’s on and only resolved after forced restart (holding power button until shutdown). These two can only be resolved by a forced restart or shutdown with the method I just described.
The third one, which has only occurred maybe once (which leads me to believe it’s unrelated) is that it’ll force restart itself. Thankfully, never had a BSOD, yet.
So, when these events started happening, I started monitoring. I noticed that when these events occur, the system is under heavy load and the system is running INCREDIBLY hot when these events occur, with CPU temps between 95 and 99C (and even 101C once]. I know it’s a laptop, but I don’t think those temps should ever be considered normal. I even removed the cooling system (my laptop is out of warranty anyway so I figured why not) and applied new thermal paste to the GPU and CPU then did a deep cleaning afterwards of the cooling fans, etc.
Im just at a loss, and it’s happening so frequently now that it’s almost impossible to use the computer for much more than my college studies. I bought it because I wanted to be able to game on it, and take it with me for school or when I travel. I’m starting to grow frustrated and I’m reaching out here for help.
Summary of hardware changes:
Removed OEM ram and installed 16 GB PNY 2400MhZ DDR4 Ram
Added 1TB seagate HDD from previous laptop with all my stuff on it. (Spins at 5400 RPM)
Removed cooling system, cleaned processor and GPU with isopropyl alcohol to apply new thermal paste. I used Arctic MX-1. No other changes
Anything would be much appreciated
Also, I think the model number says it but Im running the following:
Imtel i5-8300H
Nvidia GeForce GTX 1050Ti, Discrete.
Thank you, again.
