On May 19,2021 I purchased my Acer aspire 7 Ryzen 5 3550H having GTX GeForce 1650ti ...

gamlerharsh3
gamlerharsh3 Member Posts: 2 New User
edited June 2021 in Aspire Laptops
On May 19,2021 I purchased my Acer aspire 7 Ryzen 5 3550H having GTX GeForce 1650ti ... Yestersay I updated my windows. Today I was working on my pc (coding) my pc but suddenly my laptop screen turn black and nothing was shown on display. How to fix it and why this problem occurs please help. My laptop boot up but nothing shown in screen . Please 🙏 Help me

Best Answer

  • brummyfan2
    brummyfan2 ACE Posts: 28,600 Trailblazer
    Answer ✓
    Brother I called Acer customer care they made me do this battery 🔋 one that you mentioned... 
    But didn't work ... One of them is about to visit me tommorow... 
    Well I wanna ask you can you tell me why it happened.... As .my device is new so I am not able to recognise why and how this problem arose ....

    Hi,
    Very difficult to pinpoint the reason for it, it could be hardware or software issue, anyway, the srevice personnel is visiting to resolve the issue, he will explain to you what may have caused the problem.

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