Conceptd 5 pro and application Palette doesn't work

barteksbarteks Member Posts: 1 New User
Hey, I have conceptd 5 pro and application "conceptd palette" doesnt work. After click nothing happend. I tried to reinstall but it didn't help
[Edited the thread to add model name to the title and to add issue detail]

FAQ & Answers

  • MikeMoreMikeMore Member Posts: 1 New User

    Hello! I have the same problem on my laptop concept 3 pro. You managed to solve the problem? I can not find information anywhere ((

  • StevenGenStevenGen ACE Posts: 6,754 Pathfinder

    I don't know which exact ConceptD 5 Pro model you have but try to completely uninstall the existing ConceptD Palette software first and then install the latest ConceptD Palette software for yourConceptD 5 Pro model from the Acer Drivers & Manuals, as it should work. For a guide see here at ConceptD Palette Software Overview. Good luck and hope this helps you out.

  • davidwarner007davidwarner007 Member Posts: 6 New User

    The ConceptD 5 Pro is a high-end laptop produced by Acer, aimed at professional users such as designers, artists, and architects. "Application Palette" refers to a feature that allows users to customize and access frequently used tools and commands within specific software applications.

    If the Application Palette feature is not working on the ConceptD 5 Pro, it could be due to a variety of reasons. Some possible causes and solutions include:

    1. Software compatibility issues: The Application Palette feature may not be compatible with certain software applications. The user could try checking the Acer support website for updates or patches that address compatibility issues.
    2. Driver conflicts: Issues with drivers for hardware components in the laptop could be causing problems with the Application Palette feature. To fix this, the user could try updating their drivers to the latest versions or uninstalling and reinstalling them.
    3. Configuration issues: The Application Palette feature may not be properly configured on the laptop. The user could try consulting the software application's user manual or support documentation for specific guidance on how to configure the feature.
    4. Hardware issues: In some cases, problems with hardware components such as the touchpad or display may be causing issues with the Application Palette feature. The user could try running hardware diagnostics to identify and address any hardware issues.

    Overall, troubleshooting the Application Palette feature on the ConceptD 5 Pro may require some trial and error, as there could be multiple factors contributing to the problem. If the issue persists, it may be necessary to seek help from a technical support specialist or professional.

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