My device does not charge

System

This discussion was created from comments split from: My Acer Nitro 7 will not turn on or charge.

Razor_19

Same thing happened to me...any solution??

Dscott1838

I never could get my laptop to turn on or charge, so I had to ship it back to the company I purchased it from and they replaced it. I'm sorry that I don't have any solutions for this specific problem.

Coqui13

What is the model of you guys units? have you all tried a power reset yet? https://community.acer.com/en/kb/articles/91-what-can-i-do-if-my-acer-notebook-computer-does-not-power-on or https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset