2 days ago I recieved my Acer Nitro 5 AN517 Core i7-9750H 8GB 256GB RTX 2060 17.3 Inch. Was very happy with the laptop, until I ran into a problem this evening. I am really hoping its nothing.
I was on my laptop this evening, and the battery was running very low. It went into some sort of emergency battery mode. So I started to charge the laptop and carried on playing minecraft. I was trying to sort out the raytracing, so the game was using alot of juice. The message about the battery came up again after about 5 mins, and when I looked, the orange light for charging was not on. So I turned of the laptop, took the adapter out and plugged it back in, and the charging light did not come on.
So, I took the plug of of the socket, and plugged it back in again, and started charging, and the orange charging light came on.
After about 10 mins, I put my laptop on again, and started playing minecraft. After about 5 mins, I looked, and the orange light was off again, so I took out the adapter, and turned off the laptop. I plugged the adapter in again, and lime last time, the orange light did not come on. So I took the plug out from the mains again, and plugged it back in, inserted the power cable again, and the orange light came back on to show it was charging.
I did not put the laptop on again, as I am going to bed, and will let it fully charge. What could be causing this problem? And why is it when I take the plug out from the mains, and plug it back in again it starts to charge.
I hope someone on here can tell me what is going on, and I hope it is not a faulty laptop or charger. I got it from laptops direct in the UK. I am covered for 3 months, but will be a pain if I have to take it back, so I am hoping there is a normal explanation for this issue.