I have an R3 471t 53LA. The screen is completely black and I cannot access BIOS. Can this be fixed?
DLPolson
Member Posts: 1 New User
I have an R3 471t 53LA. The screen is completely black and I cannot access BIOS. Can this be fixed?
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Answers
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Hello @DLPolson
There's a little pinhole on the back that will allow you to do a battery reset. If that doesn't fix it, the most likely reason for the black screen and the inability to access BIOS is that your HDD has failed. Good luck!
https://community.acer.com/en/kb/articles/75-acer-internal-battery-reset
I'm not an Acer employee.0 -
The pinhole is toward the back, but actually on the bottom. A failed HDD will still give you the splash screen when trying to turn it on though, and it sounds like you are not seeing that? After the battery reset wait a bit before plugging the power back in, and wait until it shows a full charge before turning it back on.
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Actually it's quite common for a failing HDD to give you a black screen and the inability to access BIOS.billsey said:The pinhole is toward the back, but actually on the bottom. A failed HDD will still give you the splash screen when trying to turn it on though, and it sounds like you are not seeing that? After the battery reset wait a bit before plugging the power back in, and wait until it shows a full charge before turning it back on.I'm not an Acer employee.0
