Swift laptop screen not working SF314-41

Ross19
Ross19 Member Posts: 2 New User
edited November 2023 in 2020 Archives
I am having an issue with my laptop’s display. While the laptop was off I wiped down the keys, not realising that I could be activating functions unintentionally (stupid me). When I power on the laptop, the display screen does not activate, while the keyboard backlighting does come on though. I have tried connecting the laptop to an external monitor but that also does not seem to work. I suspect it could be a BIOS issue as when I try to disable the backlighting on the keyboard with the Fn + F8 combination it does not seem to deactivate the keyboard backlighting. So I think need to find a way to get the laptop to boot. 

I have also tried the display toggle on/off Fn keys on the keyboard but that also does not work. 

Any ideas on how I can fix this? Any help is much appreciated. 

Answers