BIOS 1.12 update on Predator Helios 300 (PH315-52).

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Answers

  • Gowtham_sekar
    Gowtham_sekar Member Posts: 13

    Tinkerer

    I have noticed this just now, after reinstalling the drivers, the camera tracking feature in Waves Nx is now gone. The option is not being shown. How can I get it back? 

  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    From where did you install the "Wave MaxxAudio" app windows store or UWP file and what's the installed version of wave audio? mine is 1.0.67.0 and camera tracking option is there.
    For the time being try these:
    Fix 1
    Make sure you camera permission is allowed to wave maxx and camera is turned on.

    i don't use wave maxx camera tracking but for you there'll be wave maxx app like camera make sure it's turned on.

    Fix 2
    1-> open settings.
    2-> goto apps.
    3-> search for wave maxx audio.

    4-> goto advanced options of wave audio and first terminate the process and then reset the app.

    Do a restart and clear "temp" / "%temp%".
    Check if the camera tracking options reappears.

  • Gowtham_sekar
    Gowtham_sekar Member Posts: 13

    Tinkerer

    From where did you install the "Wave MaxxAudio" app windows store or UWP file and what's the installed version of wave audio? mine is 1.0.67.0 and camera tracking option is there.
    My bad. I installed the UWP from Acer website. It was still on 1.0.57.0 . I went to Microsoft Store and updated it to 1.0.67.0 . Now the camera tracking option is available. Thank you once again.
  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    From where did you install the "Wave MaxxAudio" app windows store or UWP file and what's the installed version of wave audio? mine is 1.0.67.0 and camera tracking option is there.
    My bad. I installed the UWP from Acer website. It was still on 1.0.57.0 . I went to Microsoft Store and updated it to 1.0.67.0 . Now the camera tracking option is available. Thank you once again.
    Happy to help.
  • CandyB0T
    CandyB0T Member Posts: 4 New User
    From where should I update bios v1.12?
  • CandyB0T
    CandyB0T Member Posts: 4 New User
    I have the Acer Predator Helios 300 i7-10750h 2020 model 16gb ram 250gb SSD. 
    I wanted to know which company's ram are inserted in this lappy and I guess it is 2x8gb. And they even say it's 2666mhz but in my PredatorSense app it shows the ram are at 3200mhz. 
    I even wanted to know that can I remove the existing 250gb SSD and insert 2x1tb SSD coz it has 2 SSD slots and a single 1tb HDD slot. And which NVMe SSD would be preferable?
  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    edited November 2020
    CandyB0T said:
    From where should I update bios v1.12?
    From your other comment,I can say you have 2020 model whose BIOS are different and in this thread i was talking about 2019 Model.
  • invador0007
    invador0007 Member Posts: 134 Skilled Fixer WiFi Icon
    CandyB0T said:
    I have the Acer Predator Helios 300 i7-10750h 2020 model 16gb ram 250gb SSD. 
    I wanted to know which company's ram are inserted in this lappy and I guess it is 2x8gb. And they even say it's 2666mhz but in my PredatorSense app it shows the ram are at 3200mhz. 
    I even wanted to know that can I remove the existing 250gb SSD and insert 2x1tb SSD coz it has 2 SSD slots and a single 1tb HDD slot. And which NVMe SSD would be preferable?
    To know about
    1-> RAM modules install HWinfo and generate report or browse in app to know about manufacturer and its type.
    2-> Yes you can remove existing 250gb SSD and upgrade to 2x1TB nvme SSD's each slot support max 1TB and for the HDD slot just let it be or swap if you want more storage.
    3-> Any PCIe 3.0 nvme SSD could work max speed 4000MBps transfer rate support.
    SSD suggestions list below:
    a)WD blue SN550
    b)WD black SN750
    c)Crucial P5
    d)Samsung Evo plus
    many others just find a deal that suits you the most above 4000MBps speed won't benefit as that would not be supported by Laptop link rate.
  • CandyB0T
    CandyB0T Member Posts: 4 New User
    CandyB0T said:
    From where should I update bios v1.12?
    From your other comment,I can say you have 2020 model whose BIOS are different and in this thread i was talking about 2019 Model.
    Oh I get it now 
  • CandyB0T
    CandyB0T Member Posts: 4 New User
    CandyB0T said:
    I have the Acer Predator Helios 300 i7-10750h 2020 model 16gb ram 250gb SSD. 
    I wanted to know which company's ram are inserted in this lappy and I guess it is 2x8gb. And they even say it's 2666mhz but in my PredatorSense app it shows the ram are at 3200mhz. 
    I even wanted to know that can I remove the existing 250gb SSD and insert 2x1tb SSD coz it has 2 SSD slots and a single 1tb HDD slot. And which NVMe SSD would be preferable?
    To know about
    1-> RAM modules install HWinfo and generate report or browse in app to know about manufacturer and its type.
    2-> Yes you can remove existing 250gb SSD and upgrade to 2x1TB nvme SSD's each slot support max 1TB and for the HDD slot just let it be or swap if you want more storage.
    3-> Any PCIe 3.0 nvme SSD could work max speed 4000MBps transfer rate support.
    SSD suggestions list below:
    a)WD blue SN550
    b)WD black SN750
    c)Crucial P5
    d)Samsung Evo plus
    many others just find a deal that suits you the most above 4000MBps speed won't benefit as that would not be supported by Laptop link rate.
    Thank you! Most helpful
  • Kaneki101
    Kaneki101 Member Posts: 5

    Tinkerer

    I have a Helios 300
    My bios updated along with the windows update and my gpu fan stopped working since then. I tried downgrading the bios (didn't work) and again installed latest bios from acer website (didn't work either). I also set bios to default settings but that didn't help. Idk if the bios is the problem or the windows update. Plz help
  • @kanek101The same problem after resetting the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Kaneki101
    Kaneki101 Member Posts: 5

    Tinkerer

    @egydiocoelho I didn't try resetting the battery, should I?
  • @Kaneki101 Turn off the computer, disconnect the power adapter, press the power button for 12 seconds and leave the notebook off for 20 minutes.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Kaneki101
    Kaneki101 Member Posts: 5

    Tinkerer

    @egydiocoelho Just did that, didn't work either :/
  • Kaneki101
    Kaneki101 Member Posts: 5

    Tinkerer

    @egydiocoelho I also reset my windows, but that too didn't solve it
  • Eudis
    Eudis Member Posts: 4 New User
    hola amigos

    alguien puede ayudarme luego de actualizar al intentar entrar al menu bios la pantalla me queda en color negro

    el pc funciona correctamente pero necesito entrar a la bios para activar el menu boot
    eudispineda@gmail.com

    +56966146112


    Hello friends

    Can someone help me after updating when trying to enter the bios menu, the screen is black

    the pc works correctly but I need to enter the bios to activate the boot menu
    eudispineda@gmail.com

    +56966146112
  • @Kaneki101 Have you taken apart the laptop to check if the fan is working or not?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Kaneki101
    Kaneki101 Member Posts: 5

    Tinkerer

    The issue was with the fan itself, just needed a good cleaning
  • juicybagel
    juicybagel Member Posts: 1 New User
    Should I not download this if I have a Predator PH317-51?