HDD disappeared, Intel Rapid Storage Technology SATA Available Disk: Removed Acer Nitro 5

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Answers

  • OK! What happens when you disconnect and reconnect the hard drive and the sata cable?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • tusharpatil
    tusharpatil Member Posts: 13

    Tinkerer

    OK! What happens when you disconnect and reconnect the hard drive and the sata cable?
    I got in contact with acer, they sent a technician, he tried to reconnect the SATA cable but it's not working, they said there is problem with HDD, so they will replace it with new one.
    Thank you everyone for their support.
  • Can you test the hard drive on another computer and check the health with crystaldiskinfo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Vivekshetty
    Vivekshetty Member Posts: 1 New User
    OK! What happens when you disconnect and reconnect the hard drive and the sata cable?
    I got in contact with acer, they sent a technician, he tried to reconnect the SATA cable but it's not working, they said there is problem with HDD, so they will replace it with new one.
    Thank you everyone for their support.
    @tusharpatil. This is Vivek , I too facing the same problem. And I don't know how to contact with Acer, can you please tell me how to contact with them so that I can solve my problem.