Predator G9-793 Black Screen no logo on start up

mrrobs
mrrobs Member Posts: 2 New User
edited November 2023 in 2020 Archives
This happens regularly after the laptop sleeps thru no use for a while then won't wake up and has to be fully powered down by holding down the power button.
That is a pain, but can be lived with... But now a couple of times it has not restarted when powered up.

Just a black screen, no logo. The keyboard lights are on, but the mouse pad button doesn't work when pressed. Power light is on, disk light flashes a little and the fan goes and off and then nothing - just dead.

I read here about a bios update to 1.15
https://community.acer.com/en/discussion/comment/578368/#Comment_578368

But when I look in the downloads for G9-793 there is no bios 1.15 -  see below. The most recent is 2018/04/12 which is dated before the one in the thread above.

Whats going on here? Is there a fix for this problem on G9-793s?