Wifi Connection issues.

Taylor_Iley

I have a Acer Nitro 515-54.

I purchased it only a week ago, It keeps on dropping the internet connection (WiFi) - I'm not in a position to Hardwire it via ethernet cable so thats out the window for now.
I've been reading all the forums and I have gone onto device manager and unticked the Allow the computer to turn off to save power under power management.

I've gone onto the windows update and have performed all updates.

Im not a massive tech wizard - But I read about manually downloading and installing a driver, so I proceeded to do this and then deleting the one current installed, I couldnt work out how to instal the new driver - so I factory reset the laptop, still having all the same issues.

Does anyone know a way around this? I'm happy to allow a remote access if this can help resolve the issue.

Thanks!

brummyfan2

Taylor_Iley said:

brummyfan2 said:

Taylor_Iley said:

brummyfan2 said:

Hi @Taylor_Il

Hi,
No problem, could you please tell me whether you upgraded the WiFi card or it came with the laptop.

Yep, When the laptop first arrived (A week ago today) It seemed to be ok for like a day or two, then it started to drop so after some research I see about updating the drivers - so I did this without actually noting if the driver had changed model you know?
I've just gone to device manager and I can't roll back the driver - so It's currently on the one that comes with the laptop. (I presume) 

OK, go to Intel driver download site, download and install the driver version 21.80.2.1 and install and see whether it helps.
https://downloadcenter.intel.com/download/29455/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters?product=189347