Monitor going black for a second

KrisBandicoot

Hello,
I bought an Acer Nitro VG240YP monitor a couple days ago and the display goes black for a second and turns back on. This happens at random times. It happens when I'm gaming, watching youtube videos and even when I'm just reading something on the PC. I don't think it's the power since the light stays blue while this happens. I have changed the DP cable and have reinstalled my display drivers (I have an Nvidia 1070 GPU if that matters) but to no avail. Is there any fix to this or should I just replace it?

KrisBandicoot

ekze said:

Do you have a multi-monitor setup by any chance and using Freesync/G-sync? If so, I have the same issue, which Acer don't acknowledge for some reason. Check this thread I made on the issue, with a temporary fix. https://community.acer.com/en/discussion/592642/monitor-xv272u-goes-to-blinking-black-screen-with-g-sync-freesync-in-multimonitor-setup

No, I only use one monitor. Thanks for answer but I managed to fix it using a different method I found. I turned the monitor and PC off and pulled out the DP and power cable then held the power button (of the monitor) for a minute. I then connect everything back and for now I haven't had any issues. I hope this helps.

ekze

Do you have a multi-monitor setup by any chance and using Freesync/G-sync? If so, I have the same issue, which Acer don't acknowledge for some reason. Check this thread I made on the issue, with a temporary fix. https://community.acer.com/en/discussion/592642/monitor-xv272u-goes-to-blinking-black-screen-with-g-sync-freesync-in-multimonitor-setup

KrisBandicoot

ekze said:

Do you have a multi-monitor setup by any chance and using Freesync/G-sync? If so, I have the same issue, which Acer don't acknowledge for some reason. Check this thread I made on the issue, with a temporary fix. https://community.acer.com/en/discussion/592642/monitor-xv272u-goes-to-blinking-black-screen-with-g-sync-freesync-in-multimonitor-setup

No, I only use one monitor. Thanks for answer but I managed to fix it using a different method I found. I turned the monitor and PC off and pulled out the DP and power cable then held the power button (of the monitor) for a minute. I then connect everything back and for now I haven't had any issues. I hope this helps.

Sprankton

I have a vg271 with another older monitor that doesnt support FreeSync and i get blackouts too. Should i try disabling it? Some days it never does it and some days it does it often.

ekze said:

Do you have a multi-monitor setup by any chance and using Freesync/G-sync? If so, I have the same issue, which Acer don't acknowledge for some reason. Check this thread I made on the issue, with a temporary fix. https://community.acer.com/en/discussion/592642/monitor-xv272u-goes-to-blinking-black-screen-with-g-sync-freesync-in-multimonitor-setup