Predator Helios 300- Are these temperatures normal?

SaitamaChris
SaitamaChris Member Posts: 4 New User
edited November 2023 in 2020 Archives
I just bought a Helios 300 (PH315-52-581R) 2 weeks ago. So far the experience has been awesome!
However I'm very worried about the temperatures I'm getting, 
btw all my games are set to 
Full HD, Low, V sync (capped at 60).
Here are some results from two games I mainly play.
Division 2:
CPU: 91 celcius max
GPU: 70 celcius max

Rainbow Six:
CPU: 80 celcius max
GPU: 65 celcius max

Additional Information: Cooling pad is present, CPU maximum processing state set to 95%, fans set to auto+ cool boost. I live in Malaysia btw if it helps.
Are these temperatures normal? Seems really high even though I've tried to lighten to load as much as I can. Really worried about the longevity of the laptop.
Much advice is appreciated! 

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening SaitamaChris !

    Several issues influence heating.
    The hotter, the worse for the team.
    The temperatures are indeed high, but have not yet reached a critical level.
    I recommend that you purchase a good cooling base and try to limit the processor power in the power plan in the advanced options to 99% to prevent the instruction triggers from activating the TDP's turbid mode and do a test.


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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    SaitamaChris <<<CPU maximum processing state set to 95%>>>
    So you disabled turbo boost ??? in order to lower the temps???? thats not even an option whoever/wherever told u to do that its wrong everything under 100% will disable the turbo boost ill give you an ex you buy a ferrari and limit it to 50km/h max thats what you had done to your cpu by disabling the turbo boost also you might not encounter any issues but some games might demand the cpu to turbo boost and because its disables it wont so you will have a bad performance and the H300 2019 comes pre undervolted and your max temps shouldnt go above 85'ish  cpu and 75/80 gpu if youre temps are higher than that contact acer support directly to send it back to get it repasted or if you can do it yourself without voiding your warranty i recommend kryonaut or similar you can if you want undervolt it further if you want to check here and dont forget to optimize windows because theres no point in undervolting it if windows its not optimized undervolting wont do anything loads of ppl complaining about it but they didnt even optimized their windows first


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SaitamaChris
    SaitamaChris Member Posts: 4 New User
    xapim said:
    SaitamaChris <<<CPU maximum processing state set to 95%>>>
    So you disabled turbo boost ??? in order to lower the temps???? thats not even an option whoever/wherever told u to do that its wrong everything under 100% will disable the turbo boost ill give you an ex you buy a ferrari and limit it to 50km/h max thats what you had done to your cpu by disabling the turbo boost also you might not encounter any issues but some games might demand the cpu to turbo boost and because its disables it wont so you will have a bad performance and the H300 2019 comes pre undervolted and your max temps shouldnt go above 85'ish  cpu and 75/80 gpu if youre temps are higher than that contact acer support directly to send it back to get it repasted or if you can do it yourself without voiding your warranty i recommend kryonaut or similar you can if you want undervolt it further if you want to check here and dont forget to optimize windows because theres no point in undervolting it if windows its not optimized undervolting wont do anything loads of ppl complaining about it but they didnt even optimized their windows first
    Hi xampim, I've set the maximum processing state back to 99%. My gpu temperatures are very low, never seen it cross the 75c mark. I think I need to reapply thermal paste on the CPU only, as running games on low and 60 fps makes it go 90c wt
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    SaitamaChris you shouldnt touch the cpu processing state whatsoever should be as default 100%  as i said anything under 100% it will disable the turbo boost your cpu will only work at stock clock nothing else and no you need as i said if you can without voiding your warranty (if you have warranty seals/stickers you cant you will void it) repaste both cpu/gpu with kryonaut or similar the moment you take the heatsink out you will alwasy have to properly clean/repaste everything no matter what if you dont it will create bubbles in the thermal paste and the heat wont transfer from the diodes into the heatsink also make sure to clean your fans properly and exit airflow


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • SaitamaChris
    SaitamaChris Member Posts: 4 New User
    MaClane said:
    Good evening SaitamaChris !

    Several issues influence heating.
    The hotter, the worse for the team.
    The temperatures are indeed high, but have not yet reached a critical level.
    I recommend that you purchase a good cooling base and try to limit the processor power in the power plan in the advanced options to 99% to prevent the instruction triggers from activating the TDP's turbid mode and do a test.

    Hello MaClane!
    I've already done the things you mentioned, just the temperatures are still high for some reason.

  • SaitamaChris
    SaitamaChris Member Posts: 4 New User
    MaClane said:
    Good evening SaitamaChris !

    Several issues influence heating.
    The hotter, the worse for the team.
    The temperatures are indeed high, but have not yet reached a critical level.
    I recommend that you purchase a good cooling base and try to limit the processor power in the power plan in the advanced options to 99% to prevent the instruction triggers from activating the TDP's turbid mode and do a test.

    Hello MaClane!
    I've already done the things you mentioned, just the temperatures are still high for some reason.