CPU gets too hot while gaming

Candyy
Candyy Member Posts: 1 New User
edited November 2023 in 2020 Archives
I am currently using acer predator triton300 with i5-9300h,gtx1650. Well, when i was playing csgo, my cpu runs hot and averaging 92 degree celcius while my gpu only averaging 50-60 degree celcius.
I have undervolted it myself but the problem is not solved anyway. May i know how to fix it so that my cpu runs cooler when playing games?

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Candyy

      Hi, Sorry to hear about your issue. Find the temperature information of your unit below.

                  Predator products are engineered to withstand higher operating temperatures than traditional notebooks. These systems include features that help with cooling and heat dispersion. The CPU and GPU are designed to handle temperature spikes in excess of 98 degrees Celsius without causing damage to the components. It is common for PC temperatures to spike temporarily during heavy gaming or graphic usage. If the system encounters excessive temperatures that could damage the hardware, it will automatically shut down to protect the components from becoming damaged.

                If in case if the unit is still hot, check the link below and choose your location and contact the Acer support in your location.
                            http://www.acer.com/worldwide/support/

              I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3 

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    Candyy i dont recommend using xtu use ts instead and yes youre temps are a bit high also reset xtu to defaults and completely uninstall it shutdown the laptop (not reboot) and reset bios to defaults after get TS from here even if theres no profile yet for your cpu you can use a similar i would go for the 8300h to start with and go from there keep tweaking it until you find the sweet spot also optimize windows (check my signature links) and after all done if youre still getting high temps over 85'ish cou and 70/75 gpu max i suggest you to contact acer and get it repasted or if you can do it yourself without voiding your warranty i recommend kryonaut or similar


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/