My acer nitro 5 AN515 - 43's gpu is not showing anywhere else. Plz help

124

Answers

  • CanadianWanabe
    CanadianWanabe Member Posts: 2 New User
    batmalin said:
    Imagine, how easy and quick would be if he can look in BIOS to check if the GPU is visible there...He never would install/reinstall drivers, os and so on for more than  2 weeks...but nooo Acer thinks their users/customers are dumb and they will brick the laptop! So sad...
    Yeah.. I'm regretting buying the 515-43 for the fact Acer seems to have discontinued it right after releasing it in the USA, and that BIOS is locked down like Fort Knox. I have no Fan control since the BIOS is locked, and Nitro Sense is Bugged/Corrupted.

    Dear acer, 3 out of 10 stars. Wish i could get my 700$ back on this useless paperweight of a labtop. Never again.
  • Do you know if this problem occurs after adding new hardware or after updating windows?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Rahuljais041
    Rahuljais041 Member Posts: 35 Troubleshooter
    Do you know if this problem occurs after adding new hardware or after updating windows?
    No i was playing gta 5 roleplay and suddenly my game crashed and then a windows error message came with qr code when i restarted the laptop after that it stopped detecting my gpu
  • What I would try now, would be to backup the operating system provided by Acer:
    Then, I would reinstall windows, but using a microsoft iso:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • batmalin
    batmalin Member Posts: 4,231 Guru
    How exactly windows reinstall will fix the problem? Why not try with a live linux instead? 
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  • You can try both options.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Rahuljais041
    Rahuljais041 Member Posts: 35 Troubleshooter
    What I would try now, would be to backup the operating system provided by Acer:
    Then, I would reinstall windows, but using a microsoft iso:
    Why did u sent this video
  • Rahuljais041
    Rahuljais041 Member Posts: 35 Troubleshooter
    I already reinstalled windows for many time
  • I sent this video, why would you try to reinstall the windows provided by Acer, if you had not formatted the hdd. Or you can also press alt + f10 before the Acer logo and reinstall windows, if you have not formatted the hdd.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • batmalin
    batmalin Member Posts: 4,231 Guru
    He already reinstalled windows few times...
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  • I'm really out of ideas @batmalin. Probably some problem with the motherboard.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Only Acer can tell
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  • Rahuljais041
    Rahuljais041 Member Posts: 35 Troubleshooter
    I'm really out of ideas @batmalin. Probably some problem with the motherboard.
    batmalin said:
    Only Acer can tell
    Some people who have a repair shop for laptop they told me that i have a problem with my graphics card and i need to change my whole mother board is it true? 
  • It's possible. That's why I recommend that you check with Acer technical support, as your notebook is still under warranty.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    f313superpower please stop posting the fb profile you are breaching the ACUA by posting personal info if you want to directly help please pm the user directly not in open forum i will be marking all the posts where i suspect its personal info as spam for the staff to sort out when they can


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
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    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • @Rahuljais041 You can try the following:
    a) turn on the notebook and immediately press the shift + f2 keys. This will cause the bios to enter manufacturing mode. This will appear in red:

    b) then, press f9 to restore the bios and disconnect the power adapter. Then, click save and shut down the computer. You will see that the notebook will not turn on.
    c) then reset the battery as shown in this video and then press the power button for 60 seconds:
    In this way, all static energy will be dissipated.
    d) connect the power adapter, turn on the computer and check if the video card reappears.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TanmayGangwar
    TanmayGangwar Member Posts: 80 Fixer WiFi Icon
    I had the same problem my rx560 seemed to have vanished but a simple restart fixed it mine it is again showing up again in task manger and everywhere else
    Namaste,
    LIFE IS SHORT MAKE EVERYDAY COUNT 
    Always ready to help...
    IF i helped please click yes
  • kdioium
    kdioium Member Posts: 1 New User
    @egydiocoelho  hi i am also facing same problem pls do help     

  • batmalin
    batmalin Member Posts: 4,231 Guru
    @kdioium There is a lot much chance someone to see your issue and  to help if you open a new topic. To the point right click on the hidden gpu and uninstall the driver, reboot and install/update  your driver.
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  • The toshiba usb driver is also having a problem. Try uninstalling the toshiba driver as well.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)