acer aspire 315-54k - Stuck at preparing automatic repair

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Answers

  • Nechita
    Nechita Member Posts: 15

    Tinkerer

    And also I installed ubuntu on usb and it works but it's painstakingly slow  can I do anything else besides take it to repair? 
  • Did this problem occur after spilling water on the touchpad?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Nechita
    Nechita Member Posts: 15

    Tinkerer

    Did this problem occur after spilling water on the touchpad?
    Yes, after drying the laptop off the touchpad stopped working, I deleted the hdi compliant as it showed an error and restarted the laptop which caused the other problems
  • I still think the best answer we can give you would be to send the notebook to a repair center. We have no way to diagnose what was really damaged and if there is something oxidized, that may be interfering with the HDD identification.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Nechita
    Nechita Member Posts: 15

    Tinkerer

    I still think the best answer we can give you would be to send the notebook to a repair center. We have no way to diagnose what was really damaged and if there is something oxidized, that may be interfering with the HDD identification.
    I still think the best answer we can give you would be to send the notebook to a repair center. We have no way to diagnose what was really damaged and if there is something oxidized, that may be interfering with the HDD identification.
    Ok thank you for your time!
  • However, you can try to disconnect the touchpad and verify that windows is installed correctly.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)