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Lagging mouse and keyboard, unwanted screen pauses in video applications -- Fix?

EsptwoEsptwo Member Posts: 2 New User
Friends:

I have a nearly new Acer Predator (specs below). Computer starts off working exactly as expected – superfast in all endeavors. After about 30 minutes, it develops jerky mouse and keyboard lag.

Same with video intensive applications: starts off fine, then begins short and longer screen pauses after about thirty minutes.

After about an hour, I usually reboot and start over because the delays become so prolonged. If I  go away and leave the computer on for several hours, it usually will be frozen or so lagging in response that I have to reboot using the on/off button because the keyboard will not respond to control/alt/delete, nor will the mouse move.

I have updated every driver, video card driver, all Windows 10 updates, etc. multiple times, but the problem will not resolve.

Other bits of info:

I use McAfee antivirus; Windows Defender is turned off

Computer is on an internal home LAN, ethernet hardwired with 4-5 other devices also on Ethernet

I use two matching LG 4k 32" monitors; video card is NVIDIA GeForce GTX 1060 6GB

Sorry, I am not a gamer. No idea how it performs there.

Suggestions? Thanks all.


OS Name Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-V063HDU
System Manufacturer Acer
System Model Predator PO3-600
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz, 3192 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc R01-A0, 5/16/2018
SMBIOS Version 3.1
Embedded Controller Version 170.170
BIOS Mode UEFI
BaseBoard Manufacturer Acer
BaseBoard Product Predator PO3-600
BaseBoard Version V:1.1
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.387"
User Name DESKTOP-V063HDU\esp4
Time Zone Central Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.5 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 22.3 GB
Page File Space 16.0 GB
Page File D:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes


Name NVIDIA GeForce GTX 1060 6GB
PNP Device ID PCI\VEN_10DE&DEV_1C03&SUBSYS_2438174B&REV_A1\4&A61F99C&0&0008
Adapter Type GeForce GTX 1060 6GB, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1060 6GB
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_0674ffaa2792b9b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_0674ffaa2792b9b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_0674ffaa2792b9b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaei.inf_amd64_0674ffaa2792b9b5\nvldumdx.dll
Driver Version 26.21.14.4166
INF File oem40.inf (Section022 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 3840 x 2160 x 59 hertz
Bits/Pixel 32
Memory Address 0xA2000000-0xA2FFFFFF
Memory Address 0x90000000-0x9FFFFFFF
Memory Address 0xA0000000-0xA1FFFFFF
I/O Port 0x00004000-0x0000407F
IRQ Channel IRQ 4294967280
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NVAEI.INF_AMD64_0674FFAA2792B9B5\NVLDDMKM.SYS (26.21.14.4166, 22.16 MB (23,231,744 bytes), 12/27/2019 6:52 PM)

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