Nitro 515-43 ryom will not detect new 2.5 SSD

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Answers

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    Can you test ssd on another computer?

    I can try, but as stated above, this is TWO different, new SSDs that will not work in the Nitro
  • Is this notebook already with the sata cable or did you buy it later? Have you checked if sata port 3 and pcie are enabled in the bios storage device configuration function?
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  • batmalin
    batmalin Member Posts: 4,231 Guru
    I just saw your picture carefully and it looks like you dont have sata cable. Look at the picture in this topic https://community.acer.com/en/discussion/585641/about-ssd-and-m2-slots-an515-43-r3nh#latest the cable should be above the battery.
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  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    batmalin said:
    I just saw your picture carefully and it looks like you dont have sata cable. Look at the picture in this topic https://community.acer.com/en/discussion/585641/about-ssd-and-m2-slots-an515-43-r3nh#latest the cable should be above the battery.
    No the cable is there. I installed it running under the battery after I took the battery out. You can see the connection on my pic 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    Is this notebook already with the sata cable or did you buy it later? Have you checked if sata port 3 and pcie are enabled in the bios storage device configuration function?

    The SATA cable was included in a separate bag, that I had to install, running from the new SDD to the port, running the cable under the battery to connect to the MB. Checking BIOS settings now
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Well maybe the cable is not well connected or damaged.
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  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    All HDD ports are showing as enabled in the bios storage device config. I see no reference to PCIE in the bios.

    Also, I REALLY appreciate you guys taking the time to help me with this!
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    batmalin said:
    Well maybe the cable is not well connected or damaged.

    Entirely possible. Just don't know how I'd know! :)
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Before taking it to a service center order a new cable and try again. If nothing happens then service center for MB replacement.
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  • Have you tried just unplugging and reconnecting the cable? Also, have you tried resetting the lition battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    Have you tried just unplugging and reconnecting the cable? Also, have you tried resetting the lition battery?

    Yes I have. Just tried it again also. :)