Nitro 515-43 ryom will not detect new 2.5 SSD

Aberdaccus
Aberdaccus Member Posts: 16

Tinkerer

edited December 2023 in 2020 Archives
Hi all,
Recently bought the Nitro 5, and wanted to install secondary storage. I have a Samsung 860 EVO, that seemed pretty easy to install. However, it is not being detected in Windows, nor is it showing in the BIOS. I also tried this with a different SSD, with the same result. Any suggestions? Is this a bad/ loose connection somewhere, and if so is it something I can fix myself?

Cheers!

«1

Answers

  • Does ssd appear on the bios info tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Which slot you are using?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    Does ssd appear on the bios info tab?
    No it does not batmalin said:
    Which slot you are using?
    I’m using the open slot on the mother board that’s closest to the battery. Which probably isn’t the most helpful description:)
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited January 2020
    well I suggest to bring it to a service center as you mentioned 2 ssd were not recognized.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    I was afraid that may be the case. Thoroughly frustrated considering it’s only a month old, but I guess these things happen!
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Before that you can check the connection between the slot and MB, but other than that I cant suggest anything else
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    That’s where it’s connected. HDD1 slot. 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer


    And that’s the bios 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited January 2020
    I would like to know if you are trying to install the 860 evo m2 2280 or the 860 evo 2.5 "sata 3? 
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    I would like to know if you are trying to install the 860 evo m2 2280 or the 860 evo 2.5 "sata 3? 
    It’s the 2.5” 860 EVO SATA 6GB/s
  • Even if ssd does not appear in bios, is ssd recognized in device manager and also by the magician program?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    It doesn’t show up in device manager either. And I’m not sure what the magician program is 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    edited January 2020
    ESTÁ BEM! Digite a BIOS novamente e vá para a opção avançada de configuração do dispositivo de armazenamento e verifique se as portas sata e pcie estão ativadas. O programa mágico é este: https://s3.ap-northeast-2.amazonaws.com/global.semi.static/SAMSUNG_SSD_v6_0_0_190917/OLD/675B9E5CD0C5F99B41D766B27C8E0055C3909ECE3AA2FB6B74A2A1EAC1BAC402/Samsung_Magician_Installer.zip
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    Thank you. However, much like before, it is only showing my original hard drive
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Do you have a regular hdd to test with?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    batmalin said:
    Do you have a regular hdd to test with?

    I only have the SSD I bought
  • When adding the hard drive, did you disconnect the lithium battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    batmalin said:
    Do you have a regular hdd to test with?

    I only have the SSD I bought
    Do you have a pc or other laptop to test the ssd?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Aberdaccus
    Aberdaccus Member Posts: 16

    Tinkerer

    When adding the hard drive, did you disconnect the lithium battery?

    Yes indeed :)
  • Can you test ssd on another computer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)