Hi! I have in front of me a Sep 2017 Z35P which is a couple of months out of warranty; it has received an impact to the front (top left and down the side). Fortunately the incident was covered by insurance, but the insurance company didn't want the broken screen sent to them and the replacement monitor came with its own stand.
I've done some general testing and the only thing I can see that's wrong with the unit is the LCD unit (M350QVR01.0 AUO). It has cracks on the left side which mean about a quarter of the screen is unusable - but the stand is totally undamaged, the case around the screen looks alright, speakers seem to be alright, and the controller wasn't affected by the impact. If I could disable the left half of the monitor, it'd be usable (if that makes sense).
I could order a replacement LCD unit and try to fit it myself, or just break it down for parts - but just wondered if there are any other options that I haven't thought of.
I know that the Acer Recertified (USA only?) warranty requirement for refurbished monitors says "Within 90 days, all repairs are to be made with factory refurbished
parts and in the event that the product shows defect,
AcerRecertified.com will facilitate the repair. " Since Acer USA doesn't use new parts when repairing recertified kit under warranty, don't they need a stock of pre-owned parts? Where do they get them from if people are just flogging broken monitors for spares or repair on eBay, or taking the broken kit to the nearest recycling center?