MSI Afterburner doesn't work properly Helios 300 - G3-571

diablo_bih
diablo_bih Member Posts: 29 Enthusiast WiFi Icon
edited November 2023 in 2019 Archives
Okay, so MSI Afterburner doesn't show core voltage nor power limit and temp limit. I found how to show core voltage, but it still doesn't show other 2. It's grayed out for some reason. I've seen hotel hero videos, ticked those boxes which should unlock them, but it just doesn't. Should I try something else, maybe that intel tuning something?

My laptop is Helios 300 - G3-571

Best Answer

  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    Answer ✓
    Okay, so got my answer from multiple people. Sometimes it works, sometimes it doesn't. There is limitation for laptops in MSI Afterburner for overclocking or undervolting.
«1

Answers

  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Have you tried uninstall & re-installing yet? Also uninstall any non-Microsoft antivirus running in the background before doing so. Jack E/NJ

    Jack E/NJ

  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    JackE said:
    Have you tried uninstall & re-installing yet? Also uninstall any non-Microsoft antivirus running in the background before doing so. Jack E/NJ
    Yeah, I even tried with beta, because one guy said it would automatically be on. Still nothing. Tried with manually enabling it, but even after putting in registry key I couldn't get it to work.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Which GPU? 1050? 1050TI? 1060? Jack E/NJ

    Jack E/NJ

  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    JackE said:
    Which GPU? 1050? 1050TI? 1060? Jack E/NJ
    1060
  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    So only my laptop has it locked ? Weird, how come nobody else isn't talking about this?
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    I think if you search the forums you will find others who tried to override firmware and manually overclock/underclock laptop GPUs. If you have no other issues other than with the grayed out afterburner controls, then I suggest that you register and post your afterburner issue at this link https://forum-en.msi.com/ to see if any afterburner experts might offer a different opinion than mine. Jack E/NJ



    Jack E/NJ

  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    JackE said:
    I think if you search the forums you will find others who tried to override firmware and manually overclock/underclock laptop GPUs. If you have no other issues other than with the grayed out afterburner controls, then I suggest that you register and post your afterburner issue at this link https://forum-en.msi.com/ to see if any afterburner experts might offer a different opinion than mine. Jack E/NJ



    Okay, thanks, will do.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    diablo_bih Afterburner doesn't work on the latest Windows 1903+ Microsoft removed/damaged the compatibility option to overclock/undervolt the mobile gpus via afterburner (only desktop gpus can be tweaked in every way) it will keep crashing/bsods or not even work at all and even on 1809- you cannot change the voltage on mobile gpus they are completely locked the only thing you can do it's overclock the clock/memory or undervolt via curve nothing else you can do u stated you have seen hotel hero videos where the you could set the voltage? unless its one of the videos where he unlocked his bios you cant do in on mobile gpus as i already said

    This is my G3-572



    And this is my shadow server with a 1080 founders edition



    As you can see you only have voltage/power/temp limit and fan control on desktops gpus not laptop mobile gpus they do not have those functions available because you might even burn your mobo if you started to play with them they come locked by stock on any manufacturer no matter what gpu is






    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    diablo_bih Also xtu and ts (i recommend TS) it's to undervolt the cpu only has nothing to do with the gpu in any way (apart from the IGPU) and the the only overclockable cpus are the k's all others cannot be overclocked 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    Thanks for answer, but he (hotel hero) didn't say how he unlocked it. It's just there. He uses/used exactly this model, so I'm not sure what to say about that. Interesting to know that laptop gpus are not able to be undervolted like that. Thank you again for more infos on this.

    I've already done that thing with Throttle Stop, but I don't see that much improvement. Does it have to be open all the time btw?
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    xapim  >>>Afterburner doesn't work on>>>1903+>>> and even on 1809->>>

    So diablo_bih since xapim claims it doesn't seem to work on 1909, 1903 or even on 1809, what Win10 version are you using? Jack E/NJ




    Jack E/NJ

  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    JackE said:
    xapim  >>>Afterburner doesn't work on>>>1903+>>> and even on 1809->>>

    So diablo_bih since xapim claims it doesn't seem to work on 1909, 1903 or even on 1809, what Win10 version are you using? Jack E/NJ




    1909
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    diablo_bih if yours its working on 1909 that means ms fixed the 1903 issues try to overclock it and get some games running see if you have any bsods also try some benchmarks and you can create a task in the scheduler to open TS on startup of even add it to startup only see if it works 
    https://www.youtube.com/watch?v=nYW7ROFx2Kk&t=15s

    https://www.youtube.com/watch?v=N3v3o21M8gg&t=276s

    @JackE when i said 1809- i meant it works fine on 1809 and under :) but as he stated hes on 1909 i assume the issue was only with 1903 and it was fixed :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • diablo_bih
    diablo_bih Member Posts: 29 Enthusiast WiFi Icon
    I don't know if they really fixed it, because I can only unlock core voltage, and that's with tricks. Power voltage and temp limit stays locked.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited November 2019
    I don't know if they really fixed it, because I can only unlock core voltage, and that's with tricks. Power voltage and temp limit stays locked.
    As I said you shouldn't be able to unlock anything at all part from increasing the memory and core on mobile gpus


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    >>>Okay, thanks, will do.>>>

    Please let us know if you pick up anything useful from the msi forums. Thanks. Jack E/NJ


    Jack E/NJ

  • sri369
    sri369 ACE Posts: 2,738 Pathfinder
    xapim said:
    diablo_bih if yours its working on 1909 that means ms fixed the 1903 issues try to overclock it and get some games running see if you have any bsods also try some benchmarks and you can create a task in the scheduler to open TS on startup of even add it to startup only see if it works 
    https://www.youtube.com/watch?v=nYW7ROFx2Kk&t=15s

    https://www.youtube.com/watch?v=N3v3o21M8gg&t=276s

    @JackE when i said 1809- i meant it works fine on 1809 and under :) but as he stated hes on 1909 i assume the issue was only with 1903 and it was fixed :)
    @xapim i would not be too sure of this... MSI works on 1903 too, but crashes randomly.
    -----
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    sri369 well im not sure as  im not on 19xx so its a question of everyone to test it properly :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    xapim  said earlier>>>1903+ Microsoft removed/damaged the  [msi] compatibility option>>>it will keep crashing/bsods >>>

    sri369>>>MSI works on 1903 too, but crashes randomly.>>>

    Did I just hear or see an echo?   =)   Jack E/NJ








    Jack E/NJ