Acer swift 5 SF514 won't detect m.2 drive

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  • TheXylis
    TheXylis Member Posts: 14

    Tinkerer

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    Could you test ssd intel on another notebook to see if the problem remains? According to the service manual, this model also a ssd m2 2280 sata 3, see

    What version of bios is installed on your notebook?


    Yes it does

    Bios v1.15
  • Commodore_1995#
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    I would like you to send some screenshots of the bios functions after connecting ssd m2 sata.
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  • TheXylis
    TheXylis Member Posts: 14

    Tinkerer

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    It's most definitely an NVME drive

    That's unfortunate 
    https://imgur.com/91FK6la
  • Commodore_1995#
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    About ssd intel, it is strange to have trouble since there is little amount of writing and reading. Is your notebook still under warranty?
    About m2 sata, other users were able to successfully install, see: https://www.userbenchmark.com/System/Acer-Swift-SF314-51/41407

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • TheXylis
    TheXylis Member Posts: 14

    Tinkerer

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    Yea the laptop wasn't even being used much it was for work but a lot of days went unused, came in one day and it just randomly kept blue-screening when turning it on

    I think it is out of warranty I've had it for 2.5 years
  • Commodore_1995#
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    Can you test with another ssd nvme?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TheXylis
    TheXylis Member Posts: 14

    Tinkerer

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    I currently don't have another nvme drive

    Got in contact with acer support they said It'll cost $220 for repair so that's a definite no.

    Looks like I'll have to bite the bullet and buy a new nvme drive.
  • Commodore_1995#
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    Have you tried resetting the bios parameters by pressing f9 and then f10?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Rescued
    Rescued Member Posts: 1 New User
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    Have you checked converting it to got partition style